Is this Winston - Salem hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Winston - Salem hotel?

Check-in time for Winston - Salem hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Winston - Salem hotel have a swimming pool?

No, this Winston - Salem hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Winston - Salem hotel?

Best-rates for the Winston - Salem hotel starts from $134 per night with includes Air Conditioner, Accessibility, Security/Safety, Bar, Eco Friendly, Parking, Balcony/Terrace, Fireplace/Heating, Guest Services, Bedding/Linens, Toiletries, Entertainment, Child Friendly, Internet, Kitchen, Wheelchair Accessible, Business Services, Wellness Facilities, Restaurant, Breakfast, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Winston - Salem hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Winston - Salem hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Winston - Salem hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Winston - Salem hotel?

Based on the information reported by the owner or manager, the Winston - Salem hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Winston - Salem hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hilton Garden Inn Winston-Salem/Hanes Mall | Hotel in Winston-Salem

| 8.8 (722 Reviews) | 1 Bathroom

Winston - Salem Hotel | Hilton Garden Inn Winston-Salem/Hanes Mall

Hotel in Winston - Salem, Winston-Salem

Hotel with free parking, near Hanes Mall
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hilton Garden Inn Winston-Salem/Hanes Mall offers 112 accommodations with coffee/tea makers and designer toiletries. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Eco Friendly

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathtub or shower

Toilet paper

Hair dryer

Private bathroom

Toothbrush and toothpaste (on request)

Soap

Designer toiletries

Shampoo

Towels

Bedroom

Blackout drapes/curtains

Pillow menu

Air conditioning (climate-controlled)

Select Comfort bed

Heating (climate-controlled)

Free cribs/infant beds

Premium bedding

Down comforter

Hypo-allergenic bedding

Bed sheets

Recycling

Connecting rooms available

Desk

Desk chair

Water-efficient showers only

Free local calls

Iron/ironing board

Soundproofing

LED light bulbs

Water-efficient toilets only

Mobile key entry

Laptop-friendly workspace

Energy-saving switches

Phone

Eco-friendly cleaning products used

Breakfast

Room service available

1 restaurant

Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 12.95 for adults and USD 6.95 for children

Coffee/tea in common area(s)

1 bar

Coffee/tea maker

Refrigerator

Microwave

Parking

Free self parking on site

Wheelchair-accessible parking and van parking available

Accessibility

Wheelchair-accessible lounge

Wheelchair-accessible van parking

Well-lit path to entrance

Handrails in stairways

Wheelchair-accessible registration desk

Stairway handrail height (inches): 36

Wheelchair-accessible fitness center

Assistive listening devices available

Lever door handles

Elevator door width (inches): 42

Wheelchair-accessible registration desk height (inches): 36

Visual fire alarm

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible public washroom

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Front entrance ramp

Braille signage

Stair-free path to entrance

Pool hoist on site

Pool access ramp on site

Wheelchair-accessible pool

Elevator

7 on-site accessible parking spaces

Wheelchair-accessible business center

Wheelchair-accessible restaurant

Activities

Golfing

24-hour fitness center

Entertainment

Netflix

Premium channels

Streaming services

Pay movies

Cable channels

Hulu

42-inch flat-screen TV

General

24-hour business center

Computer station

Conference space

Meeting rooms - 3

Water dispenser

Front-desk safe

ATM/banking services

Elevator

Ballroom

English

Vegan dining options

Comprehensive recycling policy

Fireplace in lobby

At least 80% of food locally-sourced

At least 80% lighting from LEDs

Comprehensive food waste policy

Vegetarian dining options

TV in lobby

Guest Services

Refrigerator

Snack bar/deli

Microwave

Free cribs/infant beds

Laundry facilities

Soundproofed rooms

Luggage storage

Daily housekeeping

Dry cleaning service

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 50+ Mbps

Available in all rooms: WiFi (USD 4.95 per night), Free wired Internet

Outdoors

Outdoor entertainment area

Outdoor furniture

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 3 am contactless check-in available minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately usd 12.95 for adults and usd 6.95 for children fee for in-room wireless internet: usd 4.95 per night (rates may vary) pet fee: usd 75 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 75 per pet (varies based on length of stay) service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts major credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property uses eco-friendly cleaning products

Reviews

Dorothy

Dec 7, 2025 10:05:46 PM

Review Score: 10

Summary: Clean rooms and nice staff. Would stay here again.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed, Accessible Room Size: m² 1 King Bed	General Number of bedrooms - 0, Wheelchair-width doorways, Toilet grab bar height (centimeters) - 91, Grab bar - near toilet, Doorway wheelchair width (centimeters) - 91, Lowered locks/deadbolt, Roll-in shower width (centimeters) - 122, Shower grab bar height (inches) - 36, Doorway wheelchair width (inches) - 36, Shower grab bar height (centimeters) - 91, Toilet grab bar height (inches) - 36, Roll-in shower width (inches) - 48, Bed count minimum 1, Low counters/sink height (inches) - 36, Number of living rooms 0, Grab bar - in shower, Low-height counters/sink, Raised toilet seat, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Wheelchair accessible, Lowered peephole/view port in door, Low counters/sink height (centimeters) - 91, Roll-in shower, Bed count maximum 1
Room, 1 King Bed Room Size: 333 square feet m² 1 King Bed	General Square meters - 31, Ping - 9.64, Square feet - 333, Extra bed count 0, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds Room Size: 333 square feet m² 2 Queen Beds	General Square meters - 31, Number of living rooms 0, Ping - 9.64, Number of bedrooms - 0, Square feet - 333, Extra bed count 0, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds, Accessible, Bathtub (Mobility) Room Size: m² 2 Queen Beds	General Bathtub grab bar height (inches) - 36, Number of bedrooms - 0, Doorbell/telephone notification, Wheelchair-width doorways, Toilet grab bar height (centimeters) - 91, Grab bar - in bathtub, Grab bar - near toilet, Doorway wheelchair width (centimeters) - 91, Lowered locks/deadbolt, Shower grab bar height (inches) - 36, Doorway wheelchair width (inches) - 36, Telephone accessibility kit, Shower grab bar height (centimeters) - 91, Toilet grab bar height (inches) - 36, Height-adjusted amenities, Low counters/sink height (inches) - 36, Bed count minimum 2, Number of living rooms 0, Grab bar - in shower, Low-height counters/sink, Raised toilet seat, Raised toilet seat height (inches) - 16, Bathtub grab bar height (centimeters) - 91, Hand-held showerhead, Raised toilet seat height (centimeters) - 41, Wheelchair accessible, Accessible bathtub, Lowered peephole/view port in door, Low counters/sink height (centimeters) - 91, Bed count maximum 2
Room, 1 King Bed, Accessible, Bathtub (Mobility) Room Size: 333 square feet m² 1 King Bed	General Bathtub grab bar height (inches) - 36, Number of bedrooms - 0, Doorbell/telephone notification, Wheelchair-width doorways, Grab bar - in bathtub, Grab bar - near toilet, Doorway wheelchair width (centimeters) - 91, Lowered locks/deadbolt, Square meters - 31, Shower grab bar height (inches) - 36, Doorway wheelchair width (inches) - 36, Telephone accessibility kit, Shower grab bar height (centimeters) - 91, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 1, Low counters/sink height (inches) - 36, Number of living rooms 0, Grab bar - in shower, Low-height counters/sink, Raised toilet seat, Bathtub grab bar height (centimeters) - 91, Hand-held showerhead, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Square feet - 333, Wheelchair accessible, Toilet grab bar height (centimeters) - 89, Accessible bathtub, Ping - 10, Lowered peephole/view port in door, Low counters/sink height (centimeters) - 91, Bed count maximum 1