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Hilton Garden Inn Key West/The Keys Collection | Hotel in Key West

| 8.2 (1334 Reviews) |  1 Bathroom
New Town Hotel | Hilton Garden Inn Key West/The Keys Collection

Hotel in New Town, Key West

2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a hot tub are onsite.
Housekeeping is available on request.
Hilton Garden Inn Key West / The Keys Collection offers 141 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers and complimentary toiletries.

This Key West hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.


An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Free toiletries
Bedroom
  • Access via exterior corridors
  • Laptop-friendly workspace
  • Free local calls
  • Desk
  • Laptop-compatible safe
  • Free newspapers (weekdays)
  • Phone
  • Individually furnished
  • Connecting rooms available
  • Individually decorated
  • Free rollaway beds
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
Breakfast
  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: USD 18 for adults and USD 12 for children
  • Coffee/tea in common area(s)
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Free bottled water
  • Microwave
  • Coffee/tea maker
  • Mini-fridge
Parking
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Secured self parking on site (USD 15 per day; includes in/out privileges)
  • Onsite parking available only on request
  • Free area shuttle
  • Electric car charging station on site
  • Onsite parking includes off-street options
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Elevator
  • Wheelchair-accessible restaurant
  • Elevator door width (inches): 36
  • 4 on-site accessible parking spaces
  • Braille signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Wheelchair-accessible path of travel
  • Well-lit path to entrance
  • Assistive listening devices available
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
Activities
  • Parasailing
  • Kayaking
  • Hiking/biking trails
  • Scuba diving
  • Boat tours
  • Sailing
  • Scooter/moped rentals
  • Ecotours
  • Snorkeling
  • Hot tub
  • Fitness center
  • Outdoor pool
  • Golfing
  • Bicycle rentals
Entertainment
  • Premium channels
  • 38-inch LCD TV
  • Streaming services
General
  • Meeting rooms
  • Business center
  • TV in lobby
  • Smoke-free property
  • English
Guest Services
  • Mini-fridge
  • Free rollaway/extra beds
  • Pool gate
  • Free area shuttle
  • Outdoor pool
  • Grocery/convenience store
  • Microwave
  • Laundry facilities
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Housekeeping (on request)
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free wired internet
Outdoors
  • Pool cabanas (surcharge)
  • Terrace
  • Pool sun loungers
  • Garden

Policies

Check-in
Check-in start time: 4 pm; check-in end time: anytime contactless check-in available minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available late check-out subject to availability a late check-out fee will be charged
Child Policy
Children are welcome. free rollaway/extra beds!
Payment Policy
Fee for continental breakfast: approximately usd 18 for adults and usd 12 for children uncovered self parking fee: usd 15 per day (in/out privileges) pet deposit: usd 250 per stay pet fee: usd 75 per accommodation, per stay (maximum usd 125 per stay) service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 75 per accommodation, per stay (maximum usd 125 per stay), plus a deposit of usd 250 per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only 2 total pets restrictions apply; for more information contact the property at the number on the booking confirmation

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed guests must contact this property in advance to reserve onsite parking this property accepts credit cards and debit cards; cash is not accepted safety features at this property include a carbon monoxide detector and a smoke detector this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has a strict no-smoking policy. violators will be subject to penalties (usd 250).

Reviews

Mayra
Oct 5, 2026 01:44:51 AM
Review Score:   10
Summary: The room was super clean and the staff was super courteous. I recommend the hotel and visit it again.
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 King Bed, Non Smoking, Balcony
Room Size: 285 square feet m2
1 King Bed
Room, 1 King Bed, Non Smoking, Balcony

General

Balcony, Square meters - 26, Square feet - 285, City view, Free cribs/infant beds, Pets not allowed, Ping - 8.0, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room, 1 Queen Bed
Room Size: 279.9 square feet m2
1 Queen Bed
Room, 1 Queen Bed

General

Square meters - 26, Square feet - 279.9, Sofa bed, Free cribs/infant beds, Pets not allowed, Ping - 7.9, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)
Room Size: 300 square feet m2
2 Queen Beds
Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

General

Square meters - 28, Square feet - 300, Free cribs/infant beds, Number of bedrooms - 1, Pets not allowed, Ping - 8.43, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Room, 2 Queen Beds, Non Smoking, Pool View
Room Size: 300 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Non Smoking, Pool View

General

Square meters - 28, Square feet - 300, Pool view, Free cribs/infant beds, Pets not allowed, Ping - 8.43, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Comfort Room, 1 King Bed with Sofa bed
Room Size: 300 square feet m2
2 King Bed and Double Sofa Bed
Comfort Room, 1 King Bed with Sofa bed

General

Square meters - 28, Square feet - 300, Free cribs/infant beds, Number of bedrooms - 1, Pets not allowed, Ping - 8.43, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Room, 1 King Bed, Non Smoking, Pool View
Room Size: 300 square feet m2
1 King Bed
Room, 1 King Bed, Non Smoking, Pool View

General

Square meters - 28, Square feet - 300, Pool view, Sofa bed, Free cribs/infant beds, Pets not allowed, Ping - 8.43, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Suite, 1 King Bed, Non Smoking
Room Size: 285 square feet m2
1 King Bed
Suite, 1 King Bed, Non Smoking

General

Square meters - 26, Square feet - 285, Separate dining area, Separate sitting area, Free cribs/infant beds, Pets not allowed, Ping - 8.0, Dining table, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room, 1 King Bed, Accessible, Non Smoking (Hearing)
Room Size: 300 square feet m2
1 King Bed
Room, 1 King Bed, Accessible, Non Smoking (Hearing)

General

Square meters - 28, Square feet - 300, Sofa bed, Wheelchair accessible, Free cribs/infant beds, Wheelchair-width doorways, Pets not allowed, Ping - 8, Doorway wheelchair width (inches) - 32, Doorway wheelchair width (centimeters) - 81, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)
Room Size: 285 square feet m2
2 King Bed and Double Sofa Bed
Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

General

Square meters - 26, Square feet - 285, Sofa bed, Wheelchair accessible, Free cribs/infant beds, Wheelchair-width doorways, Pets not allowed, Ping - 8.0, Doorway wheelchair width (inches) - 32, Doorway wheelchair width (centimeters) - 81, Bed count minimum 2, Bed count maximum 2, Extra bed count 2
Room, 1 King Bed, Accessible, Bathtub
Room Size: 300 square feet m2
1 King Bed
Room, 1 King Bed, Accessible, Bathtub

General

Square meters - 28, Square feet - 300, Sofa bed, Wheelchair accessible, Free cribs/infant beds, Accessible bathtub, Wheelchair-width doorways, Height-adjusted amenities, Pets not allowed, Ping - 8, Doorway wheelchair width (inches) - 32, Doorway wheelchair width (centimeters) - 81, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)
Room Size: 300 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

General

Square meters - 28, Square feet - 300, Wheelchair accessible, Free cribs/infant beds, Roll-in shower, Wheelchair-width doorways, Height-adjusted amenities, Pets not allowed, Ping - 8.43, Doorway wheelchair width (inches) - 32, Doorway wheelchair width (centimeters) - 81, Roll-in shower width (inches) - 30, Roll-in shower width (centimeters) - 76, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Room, 2 Queen Beds, Accessible, Bathtub
Room Size: 300 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Accessible, Bathtub

General

Square meters - 28, Square feet - 300, Wheelchair accessible, Free cribs/infant beds, Accessible bathtub, Wheelchair-width doorways, Pets not allowed, Ping - 8.43, Doorway wheelchair width (inches) - 32, Doorway wheelchair width (centimeters) - 81, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Room, 2 Queen Beds, Non Smoking
Room Size: 280 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Non Smoking

General

Square meters - 26, Square feet - 280, No cribs (infant beds), Pets not allowed, Ping - 8, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Room, 1 King Bed with Sofa bed, Non Smoking
Room Size: 285 square feet m2
2 King Bed and Double Sofa Bed
Room, 1 King Bed with Sofa bed, Non Smoking

General

Square meters - 26, Square feet - 285, Sofa bed, Free cribs/infant beds, Pets not allowed, Ping - 8.0, Bed count minimum 2, Bed count maximum 2, Extra bed count 2
Standard Double Room, 2 Queen Beds
Room Size: 300 square feet m2
2 Queen Beds
Standard Double Room, 2 Queen Beds

General

Square meters - 28, Square feet - 300, Partial ocean view, Free cribs/infant beds, Number of bedrooms - 1, Ping - 8, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Premium Double Room, 2 Queen Beds, Garden View
Room Size: 300 square feet m2
2 Queen Beds
Premium Double Room, 2 Queen Beds, Garden View

General

Square meters - 28, Square feet - 300, Garden view, Free cribs/infant beds, Number of bedrooms - 1, Ping - 8, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Premium Single Room, 1 King Bed, Garden View
Room Size: 285 square feet m2
1 King Bed
Premium Single Room, 1 King Bed, Garden View

General

Square meters - 26, Square feet - 285, Garden view, Free cribs/infant beds, Number of bedrooms - 1, Ping - 8.0, Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for New Town hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this New Town hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the New Town hotel starts from $203 per night with includes Pool, Balcony/Terrace, Accessibility, Business Services, Breakfast, Kitchen, Transportation/Shuttle, Bedding/Linens, Restaurant, Bar, Toiletries, Child Friendly, Wellness Facilities, Air Conditioner, Parking, TV, Wheelchair Accessible, Laundry, Security/Safety, Guest Services, Hot Tub, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the New Town hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the New Town hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.